[DeTomaso] Overhauled and valuable car parts lost by shipping carrier!!!

[bflesland at gmail.com]

Hi Robert,
I am not yet able to disclose the company. 
No, I did not specifically ask them to insure my parts. 
I believe they will normally protect themselves when shipping the parts back to customers, and thus insure the parts properly?
Or is that me having it wrong?

I assumed they were properly insured in the same way as they were when sent to them.
Shop estimated the return shipping and added it to my repair invoice.
Then I paid the shop the full total amount, and they shipped the parts by UPS.
It was agreed on a 3 day shipping and that involved air freight.

Later, after it was shipped I suddenly realized by checking the tracking number, that it was changed to a 5 day ground shipment by the shop.
I didn't bother to question that since it was just 2 days more, and I could live with it if parts showed up on time.

Cheers Bjoern



> Den 4. aug. 2019 kl. 00.04 skrev Robert Levitt <levitt1946 at aol.com>:
> 
> Did you ask them to insure your parts ? If you did not ask them to insure then how would they know to insure for a high value ? 
> 
> Sent from my iPhone
> 
>> On Aug 3, 2019, at 1:27 PM, Bjoern Flesland <bflesland at gmail.com> wrote:
>> 
>> Joseph,
>> The payment for the overhaul and refurbishment was done by wire.A
>> But thanks for thinking about that.
>> My concern is although whoas legally responsible for bringing my
>> refurbished parts back to me?
>> Obviously itas not the UPS since they can just pay out the (low)
>> insured amount value and then forget about it.A
>> So is it the shop?
>> Julian,
>> Just curious, did you get any insurance amount from USPS prior to
>> receiving the radiator tank?
>> Cheers BjoernA
>> 
>> lA,r. 3. aug. 2019 kl. 18:47 skrev Joseph F. Byrd, Jr.
>> <[1]byrdjf at embarqmail.com>:
>> 
>>  Don't know the legalities, but something to think about if any
>>  payment was
>>  with credit card would be notify credit card company.A  I ran into a
>>  problem
>>  where I waited too late for them to take action on my part (when
>>  upholstery
>>  skip town).
>>  -----Original Message-----
>>  From: DeTomaso [mailto:[2]detomaso-bounces at server.detomasolist.com]
>>  On Behalf
>>  Of Julian Kift
>>  Sent: Saturday, August 03, 2019 12:16 PM
>>  To: Bjoern Flesland; [3]detomaso at server.detomasolist.com
>>  Subject: Re: [DeTomaso] Overhauled and valuable car parts lost by
>>  shipping
>>  carrier!!!
>>  I would agree that the company that shipped and insured them is
>>  ultimately
>>  responsible for replacement, they are incumbent until delivered and
>>  knowingly took the risk of under insuring.
>>  UPS normally won't process a claim until it is clearly evident they
>>  have
>>  truly lost the parts, which usually means waiting a week or two.
>>  They do
>>  seem to lose track of stuff with surprising frequency despite all
>>  the
>>  handheld scan in - scan out processes and fortunately more often
>>  than not it
>>  turns up again.
>>  Believe it or not I actually once had a radiator expansion tank /
>>  bottle
>>  turn up via USPS over 6 months after it was shipped.
>>  Julian
>>  ________________________________
>>  From: DeTomaso <[4]detomaso-bounces at server.detomasolist.com> on
>>  behalf of
>>  Bjoern Flesland <[5]bflesland at gmail.com>
>>  Sent: Saturday, August 3, 2019 8:53 AM
>>  To: [6]detomaso at server.detomasolist.com
>>  <[7]detomaso at server.detomasolist.com>
>>  Subject: Re: [DeTomaso] Overhauled and valuable car parts lost by
>>  shipping
>>  carrier!!!
>>  Thanks for both your replies. Appreciate it.
>>  Bob,
>>  You wrote: aThe company that shipped the product to you is
>>  ultimately
>>  responsible to replace the parts.a
>>  Are they ultimately legally responsible for amy own old refurbished
>>  car
>>  partsa until I have them back in my possession?
>>  Can I legally go after this company if they donat stand up?
>>  Will any mechanic shop have proper insurance that will cover such a
>>  mistake,
>>  ie. they didnat declare the return shipping value high enough?
>>  Cheers Bjoern
>>  lA,r. 3. aug. 2019 kl. 17:15 skrev Rich Hoppe
>>  <[8]richbhoppe at gmail.com>:
>>> My advice would be to wait a few weeks.
>>> I purchased something from a reputable vendor through E-b-a-y.
>>> The USPS showed that they delivered it, but I did not receive it.
>>> When I tried to dispute it, everyone said ' well if the USPS said
>>  they
>>> delivered, the vendor is not responsible since they can show it
>>  was sent.
>>> They are not responsible.
>>> Anyway after a couple weeks it just showed up from the USPS.
>>> It was temp lost in shipping but came through eventually.
>>> Rich
>>> 
>>> On Sat, Aug 3, 2019 at 7:03 AM [9]bflesland at gmail.com
>>> <[10]bflesland at gmail.com>
>>> wrote:
>>> 
>>>> A  A  All,
>>>> 
>>>> A  A  Looks like I have a problem, and I would like to hear your
>>  suggestions
>>>> A  A  on how to solve it.
>>>> 
>>>> A  A  Issue: The car parts repair company declared monetary value
>>  way too
>>  low
>>>> A  A  on my overhauled parts, when shipping them back to me.
>>>> 
>>>> A  A  Shipping carrier (UPS) have now most probably lost the
>>  parts.
>>>> 
>>>> A  A  They are currently investigating the whereabouts of them.
>>>> 
>>>> A  A  What should I do now if my parts are in fact gone?
>>>> 
>>>> A  A  I will probably get to know this the coming week.
>>>> 
>>>> A  A  Should I go after the company that did the overhaul and
>>  refurbishment
>>>> A  A  of my parts?
>>>> 
>>>> A  A  They declared the value to about 15% of real value when
>>  delivering
>>  them
>>>> A  A  to the carrier.
>>>> 
>>>> A  A  Declared value is even less than it cost me to have the
>>  parts
>>>> A  A  refurbished! I did not know this before I started asking
>>  questions
>>>> A  A  where my parts where.
>>>> 
>>>> A  A  Real value is what it will cost me to buy these "hard to
>>  find parts"
>>>> A  A  new, today.
>>>> 
>>>> A  A  Appreciate your thoughts, guys & gals.
>>>> 
>>>> A  A  Cheers Bjoern
>> 
>> References
>> 
>> 1. mailto:byrdjf at embarqmail.com
>> 2. mailto:detomaso-bounces at server.detomasolist.com
>> 3. mailto:detomaso at server.detomasolist.com
>> 4. mailto:detomaso-bounces at server.detomasolist.com
>> 5. mailto:bflesland at gmail.com
>> 6. mailto:detomaso at server.detomasolist.com
>> 7. mailto:detomaso at server.detomasolist.com
>> 8. mailto:richbhoppe at gmail.com
>> 9. mailto:bflesland at gmail.com
>> 10. mailto:bflesland at gmail.com
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