[DeTomaso] Overhauled and valuable car parts lost by shipping carrier!!!

[Joseph F. Byrd, Jr.]

Don't know the legalities, but something to think about if any payment was
with credit card would be notify credit card company.  I ran into a problem
where I waited too late for them to take action on my part (when upholstery
skip town).

-----Original Message-----
From: DeTomaso [mailto:detomaso-bounces at server.detomasolist.com] On Behalf
Of Julian Kift
Sent: Saturday, August 03, 2019 12:16 PM
To: Bjoern Flesland; detomaso at server.detomasolist.com
Subject: Re: [DeTomaso] Overhauled and valuable car parts lost by shipping
carrier!!!

I would agree that the company that shipped and insured them is ultimately
responsible for replacement, they are incumbent until delivered and
knowingly took the risk of under insuring.

UPS normally won't process a claim until it is clearly evident they have
truly lost the parts, which usually means waiting a week or two. They do
seem to lose track of stuff with surprising frequency despite all the
handheld scan in - scan out processes and fortunately more often than not it
turns up again.

Believe it or not I actually once had a radiator expansion tank / bottle
turn up via USPS over 6 months after it was shipped.

Julian
________________________________
From: DeTomaso <detomaso-bounces at server.detomasolist.com> on behalf of
Bjoern Flesland <bflesland at gmail.com>
Sent: Saturday, August 3, 2019 8:53 AM
To: detomaso at server.detomasolist.com <detomaso at server.detomasolist.com>
Subject: Re: [DeTomaso] Overhauled and valuable car parts lost by shipping
carrier!!!

Thanks for both your replies. Appreciate it.

Bob,
You wrote: “The company that shipped the product to you is ultimately
responsible to replace the parts.”

Are they ultimately legally responsible for “my own old refurbished car
parts” until I have them back in my possession?

Can I legally go after this company if they don’t stand up?

Will any mechanic shop have proper insurance that will cover such a mistake,
ie. they didn’t declare the return shipping value high enough?

Cheers Bjoern




lør. 3. aug. 2019 kl. 17:15 skrev Rich Hoppe <richbhoppe at gmail.com>:

> My advice would be to wait a few weeks.
> I purchased something from a reputable vendor through E-b-a-y.
> The USPS showed that they delivered it, but I did not receive it.
> When I tried to dispute it, everyone said ' well if the USPS said they 
> delivered, the vendor is not responsible since they can show it was sent.
> They are not responsible.
> Anyway after a couple weeks it just showed up from the USPS.
> It was temp lost in shipping but came through eventually.
> Rich
>
> On Sat, Aug 3, 2019 at 7:03 AM bflesland at gmail.com 
> <bflesland at gmail.com>
> wrote:
>
>>    All,
>>
>>    Looks like I have a problem, and I would like to hear your suggestions
>>    on how to solve it.
>>
>>    Issue: The car parts repair company declared monetary value way too
low
>>    on my overhauled parts, when shipping them back to me.
>>
>>    Shipping carrier (UPS) have now most probably lost the parts.
>>
>>    They are currently investigating the whereabouts of them.
>>
>>    What should I do now if my parts are in fact gone?
>>
>>    I will probably get to know this the coming week.
>>
>>    Should I go after the company that did the overhaul and refurbishment
>>    of my parts?
>>
>>    They declared the value to about 15% of real value when delivering
them
>>    to the carrier.
>>
>>    Declared value is even less than it cost me to have the parts
>>    refurbished! I did not know this before I started asking questions
>>    where my parts where.
>>
>>    Real value is what it will cost me to buy these "hard to find parts"
>>    new, today.
>>
>>    Appreciate your thoughts, guys & gals.
>>
>>    Cheers Bjoern
>>
>