[DeTomaso] Overhauled and valuable car parts lost by shipping carrier!!!

[Julian Kift]

I would agree that the company that shipped and insured them is ultimately responsible for replacement, they are incumbent until delivered and knowingly took the risk of under insuring.

UPS normally won't process a claim until it is clearly evident they have truly lost the parts, which usually means waiting a week or two. They do seem to lose track of stuff with surprising frequency despite all the handheld scan in - scan out processes and fortunately more often than not it turns up again.

Believe it or not I actually once had a radiator expansion tank / bottle turn up via USPS over 6 months after it was shipped.

Julian
________________________________
From: DeTomaso <detomaso-bounces at server.detomasolist.com> on behalf of Bjoern Flesland <bflesland at gmail.com>
Sent: Saturday, August 3, 2019 8:53 AM
To: detomaso at server.detomasolist.com <detomaso at server.detomasolist.com>
Subject: Re: [DeTomaso] Overhauled and valuable car parts lost by shipping carrier!!!

Thanks for both your replies. Appreciate it.

Bob,
You wrote: “The company that shipped the product to you is ultimately
responsible to replace the parts.”

Are they ultimately legally responsible for “my own old refurbished car
parts” until I have them back in my possession?

Can I legally go after this company if they don’t stand up?

Will any mechanic shop have proper insurance that will cover such a
mistake, ie. they didn’t declare the return shipping value high enough?

Cheers Bjoern




lør. 3. aug. 2019 kl. 17:15 skrev Rich Hoppe <richbhoppe at gmail.com>:

> My advice would be to wait a few weeks.
> I purchased something from a reputable vendor through E-b-a-y.
> The USPS showed that they delivered it, but I did not receive it.
> When I tried to dispute it, everyone said ' well if the USPS said they
> delivered, the vendor is not responsible since they can show it was sent.
> They are not responsible.
> Anyway after a couple weeks it just showed up from the USPS.
> It was temp lost in shipping but came through eventually.
> Rich
>
> On Sat, Aug 3, 2019 at 7:03 AM bflesland at gmail.com <bflesland at gmail.com>
> wrote:
>
>>    All,
>>
>>    Looks like I have a problem, and I would like to hear your suggestions
>>    on how to solve it.
>>
>>    Issue: The car parts repair company declared monetary value way too low
>>    on my overhauled parts, when shipping them back to me.
>>
>>    Shipping carrier (UPS) have now most probably lost the parts.
>>
>>    They are currently investigating the whereabouts of them.
>>
>>    What should I do now if my parts are in fact gone?
>>
>>    I will probably get to know this the coming week.
>>
>>    Should I go after the company that did the overhaul and refurbishment
>>    of my parts?
>>
>>    They declared the value to about 15% of real value when delivering them
>>    to the carrier.
>>
>>    Declared value is even less than it cost me to have the parts
>>    refurbished! I did not know this before I started asking questions
>>    where my parts where.
>>
>>    Real value is what it will cost me to buy these "hard to find parts"
>>    new, today.
>>
>>    Appreciate your thoughts, guys & gals.
>>
>>    Cheers Bjoern
>>
>
-------------- next part --------------
   I would agree that the company that shipped and insured them is
   ultimately responsible for replacement, they are incumbent until
   delivered and knowingly took the risk of under insuring.

   UPS normally won't process a claim until it is clearly evident they
   have truly lost the parts, which usually means waiting a week or two.
   They do seem to lose track of stuff with surprising frequency despite
   all the handheld scan in - scan out processes and fortunately more
   often than not it turns up again.

   Believe it or not I actually once had a radiator expansion tank /
   bottle turn up via USPS over 6 months after it was shipped.

   Julian
     __________________________________________________________________

   From: DeTomaso <detomaso-bounces at server.detomasolist.com> on behalf of
   Bjoern Flesland <bflesland at gmail.com>
   Sent: Saturday, August 3, 2019 8:53 AM
   To: detomaso at server.detomasolist.com <detomaso at server.detomasolist.com>
   Subject: Re: [DeTomaso] Overhauled and valuable car parts lost by
   shipping carrier!!!

   Thanks for both your replies. Appreciate it.
   Bob,
   You wrote: "The company that shipped the product to you is ultimately
   responsible to replace the parts."
   Are they ultimately legally responsible for "my own old refurbished car
   parts" until I have them back in my possession?
   Can I legally go after this company if they don't stand up?
   Will any mechanic shop have proper insurance that will cover such a
   mistake, ie. they didn't declare the return shipping value high enough?
   Cheers Bjoern
   lo/r. 3. aug. 2019 kl. 17:15 skrev Rich Hoppe <richbhoppe at gmail.com>:
   > My advice would be to wait a few weeks.
   > I purchased something from a reputable vendor through E-b-a-y.
   > The USPS showed that they delivered it, but I did not receive it.
   > When I tried to dispute it, everyone said ' well if the USPS said
   they
   > delivered, the vendor is not responsible since they can show it was
   sent.
   > They are not responsible.
   > Anyway after a couple weeks it just showed up from the USPS.
   > It was temp lost in shipping but came through eventually.
   > Rich
   >
   > On Sat, Aug 3, 2019 at 7:03 AM bflesland at gmail.com
   <bflesland at gmail.com>
   > wrote:
   >
   >>    All,
   >>
   >>    Looks like I have a problem, and I would like to hear your
   suggestions
   >>    on how to solve it.
   >>
   >>    Issue: The car parts repair company declared monetary value way
   too low
   >>    on my overhauled parts, when shipping them back to me.
   >>
   >>    Shipping carrier (UPS) have now most probably lost the parts.
   >>
   >>    They are currently investigating the whereabouts of them.
   >>
   >>    What should I do now if my parts are in fact gone?
   >>
   >>    I will probably get to know this the coming week.
   >>
   >>    Should I go after the company that did the overhaul and
   refurbishment
   >>    of my parts?
   >>
   >>    They declared the value to about 15% of real value when
   delivering them
   >>    to the carrier.
   >>
   >>    Declared value is even less than it cost me to have the parts
   >>    refurbished! I did not know this before I started asking
   questions
   >>    where my parts where.
   >>
   >>    Real value is what it will cost me to buy these "hard to find
   parts"
   >>    new, today.
   >>
   >>    Appreciate your thoughts, guys & gals.
   >>
   >>    Cheers Bjoern
   >>
   >