[DeTomaso] PIM

[gow2 at rc-tech.net]

I just had a good sale with PIM. I bought a radiator, fans and other
items. BUT.....I had not called them first. I called another company, I
would wrather not say who, which has a web site for parts. I looked
through the parts and photos and decided what I wanted. I called the order
number and the girl said, well they are in the other building, let me take
your name and number. No one called. I called again in the afternoon. Same
thing. No one ever called back.

The following morning I placed a call to PIM and ordered about $1000 in
parts.

I can't imagine a company that would post an order number, not have anyone
who can take your order, and never call you back!

Gary
1905
1280


> Not sure whom you talked to, Dave and Linda generally seemed quietly
> enthusiastic when I spoke to them.  No drums and cymbals, but they seemed
> to have a real interest in Panteras.  They always seemed willing to talk,
> even when a sale was not eminent.  I guess they generally are not at the
> store in Orange.
>
>   Ken
>
> "dferrato at aol.com" <dferrato at aol.com> wrote:
>   Same thing here. I was so excited to visit what I thought would be
> the "mecca" or our marque. The lack of enthusiasm or even
> acknowledgment of my presence amazed me. They could have sold me
> thousands of dollars worth of stuff, and probably a new engine, with
> any reasonable effort at all. They really need someone to straighten
> the "front end" of the place out. With such a passionate owner's
> group to service, you would think they would figure that out. Dave
> Ferrato #5972
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