[DeTomaso] NPC: Help on Queueing theory wanted

Boyd Casey boyd411 at gmail.com
Tue May 19 18:42:50 EDT 2015


Charles,
Another factor enters the picture when businesses use the same registers
for returns and purchases. Throwing returns into the mix slows down the
whole process. It's just my opinion but I believe that businesses do this
to try to discourage returns. Sorry this doesn't answer your question or
aid  you in your research.
Boyd

On Tue, May 19, 2015 at 3:42 PM, Larry - Ohio Time <Larry at ohiotimecorp.com>
wrote:

> <<relationship between Capacity Utilization and Waiting Time>>
>
> My capacity is about 4 beers, with a wait time of 23 minutes before having
> to pee.
>
> I'm sure this helps you Charile...
>
>
> Larry (all I learned in school) - Cleveland
>
>
> -----Original Message-----
> From: DeTomaso [mailto:detomaso-bounces at poca.com] On Behalf Of Charles
> McCall
> Sent: Tuesday, May 19, 2015 1:13 PM
> To: detomaso at poca.com
> Subject: [DeTomaso] NPC: Help on Queueing theory wanted
>
> Hi All
>
>
>
> Perhaps the record for the least Pantera content ever? College was a
> somewhat long time ago, and I took a couple of Statistics courses. one of
> them had a heavy content of queueing theory, which I particularly liked.
> Finding mathematical models to try to represent daily occurrences such as
> lines at the grocery store or traffic jams was pretty neat I thought.
>
>
>
> I've long since forgotten all the formulas, but I remember a concept that I
> am trying to find information but without success. I've googled a moderate
> amount and apparently can't come up with the correct description to find
> what I need.
>
>
>
> I need a graph that shows the relationship between Capacity Utilization and
> Waiting Time.
>
>
>
> I remember the concept that, oversimplifying a bunch, average waiting time
> remains basically statistically zero until the utilization of the resource
> reaches a certain threshold, when it starts to rise, and then above another
> point it increases exponentially. I'm looking for that graph. Looking at a
> practical example, we have three cash registers. They are idle 80% of the
> time, and customers arrive at random intervals. The probability of having
> more than 3 customers arrive at the same time is pretty remote, so the
> average wait is zero. But if each cashier is occupied 50% of the time, then
> the probability of finding an idle cashier with random arrivals is less,
> and
> the average wait time begins to increase. At a certain saturation, the
> probability of finding an idle cashier is basically zero, and if cashiers
> are 100% saturated, then the length of the wait depends on cycle time and
> arrival time, but it will be substantial.
>
>
>
> Can anyone point me to a graph, with references, showing the average wait
> time compared to % utilization of the resource? Thanks all!
>
>
>
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>
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-------------- next part --------------
   Charles,
   Another factor enters the picture when businesses use the same
   registers for returns and purchases. Throwing returns into the mix
   slows down the whole process. It's just my opinion but I believe that
   businesses do this to try to discourage returns. Sorry this doesn't
   answer your question or aid A you in your research.
   Boyd

   On Tue, May 19, 2015 at 3:42 PM, Larry - Ohio Time
   <[1]Larry at ohiotimecorp.com> wrote:

     <<relationship between Capacity Utilization and Waiting Time>>
     My capacity is about 4 beers, with a wait time of 23 minutes before
     having
     to pee.
     I'm sure this helps you Charile...
     Larry (all I learned in school) - Cleveland
     -----Original Message-----
     From: DeTomaso [mailto:[2]detomaso-bounces at poca.com] On Behalf Of
     Charles
     McCall
     Sent: Tuesday, May 19, 2015 1:13 PM
     To: [3]detomaso at poca.com
     Subject: [DeTomaso] NPC: Help on Queueing theory wanted
     Hi All
     Perhaps the record for the least Pantera content ever? College was a
     somewhat long time ago, and I took a couple of Statistics courses.
     one of

   them had a heavy content of queueing theory, which I particularly
   liked.
   Finding mathematical models to try to represent daily occurrences such
   as
   lines at the grocery store or traffic jams was pretty neat I thought.
   I've long since forgotten all the formulas, but I remember a concept
   that I
   am trying to find information but without success. I've googled a
   moderate
   amount and apparently can't come up with the correct description to
   find
   what I need.
   I need a graph that shows the relationship between Capacity Utilization
   and
   Waiting Time.
   I remember the concept that, oversimplifying a bunch, average waiting
   time
   remains basically statistically zero until the utilization of the
   resource
   reaches a certain threshold, when it starts to rise, and then above
   another
   point it increases exponentially. I'm looking for that graph. Looking
   at a
   practical example, we have three cash registers. They are idle 80% of
   the
   time, and customers arrive at random intervals. The probability of
   having
   more than 3 customers arrive at the same time is pretty remote, so the
   average wait is zero. But if each cashier is occupied 50% of the time,
   then
   the probability of finding an idle cashier with random arrivals is
   less, and
   the average wait time begins to increase. At a certain saturation, the
   probability of finding an idle cashier is basically zero, and if
   cashiers
   are 100% saturated, then the length of the wait depends on cycle time
   and
   arrival time, but it will be substantial.
   Can anyone point me to a graph, with references, showing the average
   wait
   time compared to % utilization of the resource? Thanks all!

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References

   1. mailto:Larry at ohiotimecorp.com
   2. mailto:detomaso-bounces at poca.com
   3. mailto:detomaso at poca.com
   4. mailto:DeTomaso at poca.com
   5. http://poca.com/mailman/listinfo/detomaso_poca.com


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