[DeTomaso] DB electric starter bites the dust

[Ken Green]

I have clients who have gone to China for manufacturing, and after getting it right, it gets messed up.  They may have a good product for a year, and then a container is delivered that is out of spec.  So you can get good parts from China, but there is a risk. 
 
Ken


________________________________
From: Boyd Casey <boyd411 at gmail.com>
To: Julian Kift <julian_kift at hotmail.com> 
Cc: De Tomaso List <detomaso at poca.com>; Jack Deryke <jderyke at aol.com> 
Sent: Monday, July 22, 2013 10:19 AM
Subject: Re: [DeTomaso] DB electric starter bites the dust


Julian,
I am forwarding an e-mail that another member sent me off list. Read about
his experience with D&B Electric starters and I think more importantly his
experience with their customer service and their advice to him.
Boyd


Jerry Knotts
9:45 PM (15 hours ago)
to detomaso
Boyd,

I had a problem with one of their starters hanging up and ruining a
battery.  They sent another starter and I had it installed.  It lasted
less than a week.  I called and ask if they had found the problem with
the first starter and they explained it wasn't worth the trouble and
they just throw the defective starters away.  I called again and
explained that I was displeased with their products and wanted them to
pay for a starter R&R after I had purchased a rebuilt at AutoZone.  They
said no.  I said I was displeased with their customer service and they
said I should shop elsewhere.  They did refund the original price of the
starter after I returned the defective one.

You would think at my age I would understand you rarely get what you pay
for and almost never get more.
jerry


On Mon, Jul 22, 2013 at 12:38 PM, Julian Kift <julian_kift at hotmail.com>wrote:

> This is a PMGR starter, one of the benefits over a standard starter being
> the gear reduction (usually in the order of 4.5:1) reducing current draw.
>
> I'm skeptical that a previously endorsed product (now seemingly quite
> widely used in Pantera's) is suddenly so bad, unless DB is sourcing from
> a different supplier. You have now eaten 3 starters, so what else has
> changed to cause the first (4 years is not a long or acceptable service
> life) and subsequent replacements to go out? Yes a higher quality, higher
> dollar starter may overcome your problem, but will you actually tackle the
> route cause of the problem? If you don't get to the route cause then any
> solution is only temporary.
>
> Have you checked simple stuff like voltage at the starter, ground
> continuity etc.?
>
> Julian
>
> > From: JDeRyke at aol.com
> > Date: Mon, 22 Jul 2013 03:13:09 -0400
> > To: boyd411 at gmail.com; detomaso at poca.com
>
> > Subject: Re: [DeTomaso] DB electric starter bites the dust
> >
> > In a message dated 7/21/13 5:25:42 PM, boyd411 at gmail.com writes:
> >
> > > Does anyone know of a problem that can be wiping out solenoids
> > >
> > A solenoid is a simple electromechanical device. Not much can go wrong
> with
> > it, with so few parts. As I mentioned a few weeks ago, some foreign made
> > solenoids have the main contacts in back insulated with a thermoplastic
> block.
> > Your high compression engine may pull 300 AMPS of current momentarily,
> > which creates a LOT of heat. Eventually, the thermoplastic softens
> enough for
> > the contacts to sink into them, so they no longer make contact
> > OEM starters use a thermoset material to insulate & mount solenoid
> > contacts. Thermosets do not melt in high heat- they char. I've 'fixed' a
> couple of
> > cheap foreign starters by using salvaged solenoid contact plates in
> > nearly-new solenoid bodies. Pull the solenoid apart and see if there's
> any evidence
> > the contacts have sunk into the plastic insulator so they no longer
> touch.
> > Buying another of what already failed, and expecting it to behave
> differently
> > is one definition of insanity. Good luck- J Deryke
> > _______________________________________________
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