[DeTomaso] Vendor instructions - was Dropped floor pans

[michael@michaelshortt.com]

Triple Dittos.  MICHAEL SHORTT
On Nov 5, 2010 7:14 PM, "Rob Dumoulin" <rob at dumoulins.net> wrote:
> I second Jon Haas. What a class act.
>
> On Fri, Nov 5, 2010 at 7:07 PM, boyd casey <boyd411 at gmail.com> wrote:
>
>> With out pointing any fingers, I have even had vendors sell an item with
>> out
>> including directions but to make matters worse they didn't even tell me I
>> would need additional parts ( read spend more money) to get the item to
be
>> functional!. I think Jon Hass provides the best written directions
>> provides the best written directions ( along with great illustrative
>> photos
>> to insure that the instructions will be understood.! ) In addition Jon
also
>> provides personal telephone support for as long as it takes to resolve
>> what
>> ever problem you may be having. Dennis Quella provides directions (often
>> verbal) but he also ( at least in my experience) when I purchased my Koni
>> coil over shocks (around $1700.00) he told me that the shocks would
arrive
>> already set up (springs adjusted , mounting hardware all set up and ready
>> to
>> install) with his personal assurance that if I was not happy or satisfied
>> with them he would take them back for a full refund. Like the beer
>> commercial says "It doesn't get any better then that!)
>>
>> Boyd
>>
>> On Fri, Nov 5, 2010 at 6:34 PM, <MikeLDrew at aol.com> wrote:
>>
>> >
>> > In a message dated 11/5/10 3:21:48 PM, fresnofinches at aol.com writes:
>> >
>> >
>> > > Seems the only vendors that bother to provide instructions are our
>> > > home-brew guys like Ted Mitchell,
>> > > Jon Haas, Rick Mosely and Rich Boschert. The rest just take our money
>> and
>> > > leave it up to us to figure
>> > > things out.
>> > >
>> > > Not good business in my book.
>> > >
>> >
>> > I've received detailed instructions from Dennis Quella for every part
>> that
>> > I ever bought from him that needed them.
>> >
>> > If he didn't include instructions with something, it was only because
it
>> > was so simple and obvious that they weren't necessary.
>> >
>> > But your point is otherwise well-taken; the other vendors would do well
>> to
>> > emulate his example.
>> >
>> > Oh, I've also seen Larry Stock directions on a few parts he supplies.
>> And
>> > Marino Perna supplies directions with his wheels!
>> >
>> > Mike
>> > _______________________________________________
>> >
>> > Detomaso Forum Managed by POCA
>> >
>> > Archive Search Engine Now Available at http://www.realbig.com/detomaso/
>> >
>> > DeTomaso mailing list
>> > DeTomaso at list.realbig.com
>> > http://list.realbig.com/mailman/listinfo/detomaso
>> >
>> _______________________________________________
>>
>> Detomaso Forum Managed by POCA
>>
>> Archive Search Engine Now Available at http://www.realbig.com/detomaso/
>>
>> DeTomaso mailing list
>> DeTomaso at list.realbig.com
>> http://list.realbig.com/mailman/listinfo/detomaso
>>
>
>
>
> --
> Rob DuMoulin
> 904.476.8744
> rob at dumoulins.net
> _______________________________________________
>
> Detomaso Forum Managed by POCA
>
> Archive Search Engine Now Available at http://www.realbig.com/detomaso/
>
> DeTomaso mailing list
> DeTomaso at list.realbig.com
> http://list.realbig.com/mailman/listinfo/detomaso