[DeTomaso] NPC - Consumer Reports on Cars

[Bob Timma]

I have to weigh in on this only because I gave GM 11 years. Consumers Reports is political in thier reviews they do not like American made products PERIOD!  Over the years they have shown time and time again they do favor forein products. Case in point, the 2007 GM full size utility (Tahoe, Yukon, etc) scored as high or higher in JD Powers initial quality compared to Lexus. News media didn't report it. Granted Toyota/Lexus are the benchmark and they do a very good job. GM and Ford have been using Lean Manufacturing practices for over 10 years. Their problems are more at the top in my opinion. Model selection and resourses they commit make me scratch my head still to this day. I learned all about Lean Manufacturing/Six Sigma while I was there. I was so impressed that I earned my Black Belt just after I left GM. It is IMHO the only way to have a sustainable business in the manufacturing or service industries.

My two cents

Bob T.

#3952 
> From: JJD1010 at aol.com
> Date: Wed, 4 Mar 2009 17:51:31 -0500
> To: charlesmccall at gmail.com; detomaso at realbig.com
> Subject: Re: [DeTomaso] NPC - Consumer Reports on Cars
> 
> 
> 
> In a message dated 3/4/2009 4:12:02 P.M. Central Standard Time, 
> charlesmccall at gmail.com writes:
> 
> There are millions of case studies (almost literally) that demonstrate that
> companies that continue to manufacture using "traditional" techniques cannot
> compete long term with companies using "Lean Manufacturing" techniques. They
> are simply less efficient - it costs them more to manufacture the same
> product, and the quality is inferior. Sooner or later, they'll lose. It's
> happened in every sector. Looking at the Consumer Reports index, or any
> other Quality Index for automotive manufacturers shows a direct, 1-1
> relationship with the true implementation of Lean thinking. 
> 
> Implementing this system requires the involvement of everyone, from the CEO
> to the cleaning lady. Without this involvement, it never happens. 
> 
> 
> 
> .
> 
> It is actually Total Quality Management. And interestingly, it was the 
> American, Dr. W. Edwards Deming, who taught the Japanese how to do it! 
> 
> He had some pretty radical ideas, it would be interesting to see what he 
> would say about the bailout.
> 
> Jeff
> 6559
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