[DeTomaso] Fw: Advice Needed

[Mark]

The voice of reason...


----- Original Message ----- 
From: <MikeLDrew at aol.com>
To: <wdemelo at cogeco.ca>; <detomaso at realbig.com>
Sent: Thursday, January 22, 2009 10:31 AM
Subject: Re: [DeTomaso] Fw:  Advice Needed


> Will,
>
> This sounds like a tough situation.   I'd be willing to bet that much if 
> not
> all of your money has already been paid to the wheel manufacturer, and he 
> is
> screwing the vendor over big-time.   On one level, you have to feel 
> sympathy
> for the vendor, but on the other hand, you shouldn't be held financially
> responsible either, and it's not unreasonable for you to get your money 
> back in a
> timely fashion.
>
> I'd talk it over with the vendor; chances are your best bet will be to
> dispute the charge with your credit card company, but it would be best if 
> this was
> done after consulting the vendor first, rather than just ambushing him. 
> VISA
> will issue a full refund to you pending an investigation, which will take
> quite awhile; hopefully by the conclusion of the investigation, the vendor 
> will
> have received his money back from the supplier and can make things right 
> with
> VISA.
>
> On the other hand, it sounds like the supplier is the weak link in this
> chain, and I can easily envision a scenario where he screws over the 
> vendor
> completely, and either ships the wheels after the order has been cancelled 
> and keeps
> the money, or *doesn't* ship the wheels and keeps the money.   Either way, 
> the
> vendor is probably going to take a beating.
>
> But, that's what happens when a vendor relies on a disreputable supplier, 
> and
> ultimately that's not the customer's responsibility.
>
> Mike
>
>
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