[DeTomaso] Fw: Advice Needed

[MikeLDrew at aol.com]

Will,

This sounds like a tough situation.   I'd be willing to bet that much if not 
all of your money has already been paid to the wheel manufacturer, and he is 
screwing the vendor over big-time.   On one level, you have to feel sympathy 
for the vendor, but on the other hand, you shouldn't be held financially 
responsible either, and it's not unreasonable for you to get your money back in a 
timely fashion.

I'd talk it over with the vendor; chances are your best bet will be to 
dispute the charge with your credit card company, but it would be best if this was 
done after consulting the vendor first, rather than just ambushing him.   VISA 
will issue a full refund to you pending an investigation, which will take 
quite awhile; hopefully by the conclusion of the investigation, the vendor will 
have received his money back from the supplier and can make things right with 
VISA.

On the other hand, it sounds like the supplier is the weak link in this 
chain, and I can easily envision a scenario where he screws over the vendor 
completely, and either ships the wheels after the order has been cancelled and keeps 
the money, or *doesn't* ship the wheels and keeps the money.   Either way, the 
vendor is probably going to take a beating.

But, that's what happens when a vendor relies on a disreputable supplier, and 
ultimately that's not the customer's responsibility.

Mike


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