[DeTomaso] NPT, Toyota Dealer Rip Off

Christopher Kimball chrisvkimball at msn.com
Sat Aug 8 01:58:33 EDT 2009


That's why I expect to much from mechanics--I have all 80 original Star Trek episodes on DVD; 
when my sons were little we used to watch them during lunchtime on the weekends.

What I need is a good set of dilithium crystals for my car!

Chris



> Date: Fri, 7 Aug 2009 17:26:01 -0700
> From: asajay at asajay.com
> To: detomaso at realbig.com
> Subject: Re: [DeTomaso] NPT, Toyota Dealer Rip Off
> 
> That would fall under the Montgomery Scott principle of engineering.   
> Since that kind of Star Trek just doesn't get credit anymore... nobody  
> pays attention.
> 
> "I kinna give it to ya eny soona keptin, it'll take three hours just  
> to refire the dilithium crystals"  ... and then he get it done in 3  
> minutes.
> 
> Gotta love Scotty.
> 
> Asa Jay
> 
> Quoting Christopher Kimball <chrisvkimball at msn.com>:
> 
> >
> > Talking about bad mechanics, have I got a story for you!
> >
> >
> >
> > Oh, that's right, if you've read this forum for very long you   
> > already know it...
> >
> >
> >
> > I was supposed to get my car back from the body shop today, but now   
> > they're telling me it may take them just a little longer than   
> > expected to put everything back together.
> >
> >
> >
> > Whatever happened to "under-promise, over-deliver?"
> >
> >
> >
> > Sincerely,
> >
> >
> >
> > Chris
> >
> > #3846 (at least I think that's the number, I haven't seen it in so   
> > long I'm beginning to forget)
> >
> >
> >
> >> Date: Fri, 7 Aug 2009 17:42:21 -0400
> >> From: boyd411 at gmail.com
> >> To: chendric at bellsouth.net
> >> CC: JDeRyke at aol.com; detomaso at realbig.com
> >> Subject: Re: [DeTomaso] NPT, Toyota Dealer Rip Off
> >>
> >>
> >> I was in the retail automobile business for over 25 years and started
> >> as a sales person and ending as a General manager.
> >> The srvice writers ( the guy or gal that writes you up when you come
> >> into service is on commision and is also guaged on how much the can
> >> "up sell a customer" That's one of the reasons dealers give free state
> >> inspections. Any service writer worth their salt can take a state
> >> inspection and turn it into a few hundred dollars by " selling " High
> >> margin jobs (like rotating tires ) Any place that has oil change
> >> specials will always try to "upgrade" the customer to a "better
> >> filter" better oil"
> >> In fact if you were a service writer and you did not sucesfully
> >> upgrade the service tickets would not have a job for long. In fairness
> >> to dealers most people don't realize how much the overhead is to
> >> maintain a new car franchise. I will say this in spite of the fact
> >> that I was in the business I never have had my cars serviced at the
> >> dealer unless 1. It was warranty work, or 2. It was a complex car that
> >> a run of the mill shop is not going to be able to work on ( Like my
> >> Jaguar XK8 ) I had my 911 serviced at an independent but he was a
> >> porsche specialist who had been trained by porsche and had worked at
> >> Porsche for many years ( and he charged almost as much as the Porsche
> >> dealer!)
> >>
> >> Boyd
> >>
> >> On Fri, Aug 7, 2009 at 5:07 PM, Jim   
> >> Hendrickson<chendric at bellsouth.net> wrote:
> >> >
> >> >
> >> >
> >> > Jack,
> >> >
> >> > I thought the way the mechanics were able to make a good living   
> >> was by being
> >> > able to beat the "Flat Rates Manual" times. Do some stealerships   
> >> still have
> >> > the mechanics getting commissions on parts?
> >> >
> >> > Jim #04091
> >> >
> >> >
> >> >
> >> > -----Original Message-----
> >> > From: detomaso-bounces at realbig.com   
> >> [mailto:detomaso-bounces at realbig.com] On
> >> > Behalf Of JDeRyke at aol.com
> >> > Sent: Friday, August 07, 2009 4:09 PM
> >> > To: Pantdino at aol.com; detomaso at realbig.com
> >> > Subject: Re: [DeTomaso] NPT,  Toyota Dealer Rip Off
> >> >
> >> > Most owners know this, but it's not the cost of the coolant; any dealer's
> >> > labor rate is around $85/hr and it doesn't matter a great deal if the
> >> > mechanic's emptying the ash tray or re-torquing headbolts during   
> >> that hour.
> >> > His
> >> > guys work to the sacred 'flat-rate' book for all jobs, and much   
> >> of the time,
> >> >
> >> > average mechanics cannot do jobs as quick as the book says, so there's a
> >> > 'little' extra mark-up on dealer's parts prices to fill in.....
> >> > Which is why I recommend you all at least become familiar with your
> >> > machines and what they require, even if you then choose not to get dirty
> >> > yourself.
> >> > Being young & poor when I started, I chose to do everything myself (no
> >> > choice, really). And that attitude hasn't changed over the years. FWIW- J
> >> > Deryke
> >> > _______________________________________________
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