[DeTomaso] Jiffy Lube

Sat Aug 25 16:42:31 EDT 2007

I agree with exactly what YOU said, warning people of a location and not an
entire chain seems like a reasonable and beneficial thing to do.
I also think that my suggestions were legitimate, and watching them doesn't
mean going into the pit, they all have doorways and most have glass windows
and if anybody told me that i couldn't watch, I'd leave.

On 8/25/07, LaurieFerrari at aol.com <LaurieFerrari at aol.com> wrote:
>
> Oh Michael,
> I can only surmise you own a five minute shop.
> What is irresponsible about reporting news of  interest whether new or
> old?
> Some may never have  seen this story and could benefit by the
> awareness.  If
> you can not feel confident that your work is being done and done correctly
> without snooping and demanding parts back, it's a  darn shame. In most
> cases
> putting your nose in the work area is  forbidden.  To have this worry is a
> form
> of induced paranoia; who needs it?  I've had nightmare  experiences with
> dealerships as well (forget the 5 min  shops).   Many moons ago my Lincoln
> Mark
> VII's suspension  light kept coming on. After countless times in the
> dealership
> for the same  problem, replacing things it probably didn't need, racking
> up
> bills to the  extended warranty co. that rolled out of the computer like
> the dead
> sea scrolls,  and never fixing the problem, I was exasperated.  One time
> the
> dealership had my car for a week and they had put in excess of  1500 miles
> on
> it; I'm not exaggerating.  Really annoyed,  I forbade them from test
> driving
> again without my expressed consent.   The next time in, I got a call from
> my
> service person reprimanding me for  not having current registration
> sticker on
> it.  And how did he know  this?  The main service manager was pulled over
> and
> ticketed for not having  current registration, driving my car AGAIN.  One
> heated call to GM  Cust. Service and help from Tech Support and
> miraculously they
> replaced some  computer that put the problem to rest.  So, thanks to Scott
> and
> anyone who  has advice to the public that keeps professionals on their
> toes,
> honest,  and legitimate.  It's always welcomed advice to me!
> BTW.. that was a Jaguar/Lincoln dealership in the valley as the Jiffy
> Lubes...maybe it's a Valley kind of thing?
> Laurie
> -----------------------------------------------------
>
>
> Message: 30
> Date: Sat, 25 Aug 2007 02:46:18 -0700
> From: "Michael  Shortt" <michaelsavga at gmail.com>
> Subject: Re: [DeTomaso] Jiffy Lube -  NPC
> To: "Art Stephens" <artstephens at charter.net>
> Cc: DeTomaso A  <detomaso at realbig.com>, scott black
> <timepiecepr2 at yahoo.com>
> Message-ID:
> <29a6b52c0708250246o6eb00de9la0c58f8db8138c6d at mail.gmail.com>
> Content-Type:  text/plain; charset=ISO-8859-1
>
> I don't know you Scott, through my search  of the last 24 months of
> Detomaso
> List postings I can't find another post by  you. You may very well have
> the
> best of intentions.
>
> However, as a PR  Professional (?), your rehashing of old news ( that was
> on
> Dateline 3 years  ago ) seems highly irresponsible, leading me to question
> your motives, seeing  that your business targets the automotive
> marketplace
> does nothing to remove  any doubt, nothing like creating a problem that
> you
> can offer to help fix for  a fee.
>
> There are crooks in every business, yes even PR firms and Jiffy  Lube
> franchisees, but to use a broad brush to paint all of them as being
> such  is
> nothing more than over the backyard fence fearmongering. You above  all
> others should know that to be true.
>
> Anybody who has their car  serviced at any dealership of any kind, esp.
> one
> that promises 30 min or  less, and goes and sits on their ass and watches
> TV
> instead of watching their  car probably deserves whatever they get. There
> is
> no excuse for the crooks,  they should have been arrested, that is nothing
> more than stealing, but a  smart consumer would be watching and would
> ALWAYS
> request your parts. I  personally ask for the new oil filter and date it
> myself with a sharpie "for  my own records". Fluids changes can be checks
> by
> examining the dipstick for  the color of the replacement fluids and lastly
> if
> they don't meet your  expectations, refuse to pay until proof has been
> furnished, the last thing  they want is a car blocking the bay or the
> police
> to show up if they are  indeed crooks, too much attention and the last
> thing
> a crook wants is  attention.
>
> Trust is overrated, knowing for sure is always the best route  to take and
> if
> you're too sorry, too unskilled, or like me, lack the space  for a
> backyard
> buddy so that I could easily do those routine things myself,  then it is
> your
> responsibility to look out for number one. Nobody else ever  will.
>
> Michael in Savannah
>
>
>
>
> ************************************** Get a sneak peek of the all-new AOL
> at
> http://discover.aol.com/memed/aolcom30tour
> _______________________________________________
>
> Detomaso Forum Managed by POCA
>
> Archive Search Engine Now Available at http://www.realbig.com/detomaso/
>
> DeTomaso mailing list
> DeTomaso at list.realbig.com
> http://list.realbig.com/mailman/listinfo/detomaso
>

-- 
Michael L. Shortt
Savannah, Georgia
www.michaelshortt.com
michael at michaelshortt.com

This email is protected by the Electronic Communications Privacy
Act, 18 U.S.C. Sec. 2510-2521, is confidential and may be legally
privileged.  If you are not the intended recipient, you are hereby notified
that any retention, dissemination, distribution or copying of this
communication is strictly prohibited.  Please reply to the sender that you
have received this message in error, then delete it.  Thank you